Collections

Collections
You are more than welcome to collect orders. Please allow a minimum 4 hours’ notice on
Monday – Friday 8.30am and 4.00pm.

We have also included handling charges relating to collections based on your order value
exclusive of GST. We must ensure we allow the 4-hour timeframe to ensure it does not delay
other orders already in our system for processing. Therefore, all orders to be collected should
be placed no later than 12.00 Noon on the day you will collect.

For all Out of Auckland Bulk Freight, we need to receive your order before 9.00am as need to
ensure the order has been processed and is ready for collection by our carrier by 12.00 Noon.

In some instances, this may even be too late so if you require delivery by a specific day,
please let us know at time of ordering.

Order Value (ex GST) Charge (ex GST)
Below $250                  $15.00
Over $250                     Free

Instructions for Collections

Please remember we use a 3PL provider for our warehousing. All orders must be placed and
confirmed by GoBake before going to our warehouse for collection including receipt of any
necessary payment and minimum 4 hours’ notice. Carroll’s Logistics are unable to process
your order without our authority and do not have facilities to accept payments.

On confirmation of available collection time from GoBake, please visit Carroll’s Logistics,

7 John Glenn Ave, Rosedale, Albany 0632, Auckland and see reception. Please let them
know you are there to collect an order from GoBake and provide the account name and order
number for their reference. It is important you do not access the warehouse without approval
due to their strict Health & Safety requirements.